Frequently Asked Questions (FAQ)

Welcome to SBM’s FAQ page! Here, you’ll find answers to common questions about using our platform, posting ads, and managing your account.

General Questions

1. What is SBM?
SBM is Iraq’s premier classified listing platform, connecting buyers and sellers for a wide range of products and services.

2. How does SBM work?
SBM allows users to post ads for items or services they want to sell and browse listings to find what they need. Simply create an account, post an ad, or contact a seller.

3. Is SBM free to use?
Yes! Posting standard ads is free, but we also offer paid promotion options to help your listings stand out.

Account & Listings

1. How do I create an account?
Click the “Sign Up” button on the homepage and fill out the registration form. You’ll need a valid email address or phone number.

2. How do I post an ad?
Log in to your account, click “Post Ad,” and follow the prompts to create your listing. Add a title, description, photos, and price to complete your ad.

3. How do I edit or delete my ad?
Go to your account dashboard, select “My Ads,” and choose the listing you want to edit or delete.

4. Can I repost an expired ad?
Yes! You can renew expired ads by visiting your account dashboard and selecting the “Renew” option.

Payments & Promotions

1. What are promoted ads?
Promoted ads are paid listings that receive better visibility, such as appearing at the top of search results or being featured in categories.

2. How do I pay for ad promotions?
You can pay securely through our platform using available payment options like credit cards, mobile payments, or bank transfers.

3. Are there any hidden fees?
No, SBM is transparent about all fees. You’ll see the exact cost before confirming any promotion or transaction.

Safety & Security

1. How can I ensure safe transactions?

  • Meet buyers/sellers in public places.
  • Verify the item’s condition before payment.
  • Use secure payment methods.

2. How do I report suspicious activity or a scam?
Click the “Report” button on the listing or contact our support team directly with details about the issue.

Technical Support

1. I forgot my password. What should I do?
Click the “Forgot Password” link on the login page and follow the instructions to reset your password.

2. Why isn’t my ad showing up?
Ads may take a few minutes to appear after posting. If your ad doesn’t appear within an hour, check if it violates our posting policies or contact support.

3. How do I contact customer support?
You can reach us via:

  • Contact Us: For assistance, reach out to info@sbm.raedsolar.center
  • Phone: +9647827120345

Still Have Questions?
If you didn’t find the answer you were looking for, don’t hesitate to contact our friendly support team. We’re here to help!